Teleconsultation: the easiest way to Find a Doctor in Brazil

Effortless Medical Care with Telemedicine in Brazil through an English-speaking Doctor, bypassing language barriers, waiting times, commuting hassles, and high costs of in-person consultations

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Online Doctor Appointment Scheduling for Your Convenience

Schedule Your Appointment with Ease, Same-Day and also Weekend Slots Available.

Safe and Easy Payment

Hassle-free Transactions with International Card Acceptance, No National ID or Local Phone Number Required such as most of local health services or telemedicine providers usually requires. Unlocking Exceptional Value at $60,00 (USD), inclusive of Consultation, Digital Medical Prescription Valid Nationwide, and one Follow-Up Contact.

If you possess Travel or Health insurance, we will provide a document to facilitate your request for Reimbursement of the consultation fee.

Entry Your Appointment with a Sent Email Link

Once your booking process is done, we will send you an email containing the link for your scheduled video call. If you find yourself in a location with limited internet connection, don't worry.

We understand the challenges and can adapt to your situation by offering alternatives such as an audio call or even contacting you on a landline number for a smooth and uninterrupted consultation experience.

Comprehensive Medical Consultation in English

During the consultation, our English-speaking doctor dedicate time to thoroughly understand your current symptoms, analyze available resources on your location, and consider common diseases in your area. We delve into your previous health history to provide a comprehensive and personalized treatment plan and a medical prescription tailored to your specific needs.

Instant Digital  Doctor Prescription

Right after your consultation, you will receive your electronic medical prescription as a signed PDF file, with a digital certificate recognized by Brazilian health authorities. This doctor's prescription is valid for the majority of medications, including antibiotics, antidepressants, and painkillers. Simply visit a local pharmacy of your choice and present the PDF file of the Doctor Script on your phone.  It will contain a unique pin and QR code that validate and authorize the doctor's prescription at any pharmacy in Brazil. For more controlled substances, which require a paper doctor's prescription, we can also provide this service by posting the prescription to your location, ensuring it arrives within 1-2 working days.

Ongoing Follow-Up and Support with your Doctor in Brazil

We prioritize your well-being beyond the medical consultation. We maintain follow-up contact to monitor your recovery progress. If necessary, we can facilitate the process of obtaining labs or image exams by sending a signed medical request with digital certification. We can help you to a conveniently located lab where you can proceed with the necessary tests. As part of your treatment plan, we will diligently review and analyze the results. Additionally, if specialized care is required, we can provide referrals to a specialist in your location.

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Receipt and Summary for Health Insurance

For your convenience, we provide receipt and a medical consultation summary (by request) that you can submit for reimbursement of the fee, in case you have international health insurance. This allows to claim the eligible expenses associated with your teleconsultation.

What your clients are saying about us

FAQ - Frequently Asked Questions

  • What medical conditions can be treated through My Brazilian Doctor's telemedicine service?

    Our teleconsultation service specializes in Family Medicine, enabling our General Practitioners to effectively manage a broad spectrum of health issues, from respiratory infections to mental health conditions. For a detailed list of conditions we treat, please visit What We Treat. If you have any specific queries or need further clarification, feel free to reach out to us via WhatsApp.

  • How do I book a medical appointment and what is the process involved?

    Booking a teleconsultation with us is straightforward and can be done in two ways:


    1) Online Booking: Visit our page Booking and Price to select a suitable time slot, either for the same day or a future date. You'll only need to provide basic information like your full name, email, and phone contact. No local documents like CPF are required, making it convenient for international visitors.

    2) WhatsApp Assistance: If you require urgent assistance or a time slot not available online, contact us via WhatsApp. We'll do our best to accommodate your schedule.

  • Are the teleconsultations provided by My Brazilian Doctor secure and confidential?

    Yes, our teleconsultation service prioritizes confidentiality and safety. We use Zoom, an authorized platform for healthcare, for video calls, ensuring secure and private medical consultations. 

    Doctor Prescription is digitally issued through Memed, a trusted and encrypted provider in Brazil. Additionally, the confidentiality of your health information is a top priority and a legal obligation upheld by the Brazilian laws and the Brazilian Medical Council, to which all registered doctors in Brazil are affiliated.

  • What qualifications and experience do the doctor at My Brazilian Doctor have?

    Our Medical Director and principal consultant is a seasoned Family Doctor with over 20 years of clinical experience. They have undergone high-standard training in Brazil and the UK. You can find more details about their qualifications on our Our Medical Consultant page. For added assurance regarding their medical background, certificates of our physician's main qualifications are available for review. Additionally, the updated registration of our medical consultant can be verified on the official website of the Medical Council.

  • How does My Brazilian Doctor handle medical prescriptions and are they valid at local pharmacies?

    After your teleconsultation, any prescribed medications are sent to you via an electronic doctor prescription in a PDF file, which is valid at any pharmacy in Brazil. This digital prescription, regulated by Brazilian health authorities, is signed with a digital certification, featuring a unique sequential number and QR code. It is valid for 30 days and expires after use to prevent duplicates. 

    For more controlled drugs, a special paper prescription is required. On this cases our team can send it by priority post and it is delivered in 1-2 days. In Sao Paulo we have possibility of a same day deliver by a courrier.

  • What are the consultation fees and are there different pricing options available?

    The consultation fee at My Brazilian Doctor is $60 USD, with no additional or hidden costs. This fee includes a follow-up call with your doctor following your appointment. For your convenience, we also provide document, which can be used for health insurance reimbursement purposes and, if required, a Clinical Summary. The fee doesn't include the cost of medication which will be paid directly on the pharmacy and lab tests that, if needed,  can be paid on the lab.

  • Can I access My Brazilian Doctor's services from anywhere in Brazil?

    Yes, as long as you have an internet connection, you can access My Brazilian Doctor's services from anywhere in Brazil. The medical prescription issued can be used at any pharmacy across the country.

  • What should I expect during my first teleconsultation?

    During your first teleconsultation, the doctor will discuss your symptoms, including their duration and intensity, and inquire about any other related symptoms and potential risk factors you might have been exposed to. They will also gather important information about your medical history, including any existing health conditions and regular medications you may be taking.

     The doctor will also explain the treatment plan and how to access your medications.

  • How can I reschedule or cancel a booked appointment, and are there any penalties?

    You can easily reschedule or cancel a booked consultation through a secure link sent to your email after booking. There are no penalties for rescheduling your appointment.

  • What is the process for getting lab tests or scans if they are required after my consultation?

    If you require additional lab tests or scans, you will be provided with a digitally signed medical request. We will also guide you in locating nearby laboratories or facilities for these tests.

  • What happens if I need an injection after my telemedicine consultation?

    If an injection is required for the treatment, it will be issued a digital doctor's prescription, and we'll assist you in finding a suitable location to receive it. This includes providing a letter to the nursing team for smoother communication and coordination. If additional lab tests or scans are required, you'll receive a digitally signed medical request and guidance on finding nearby lab options.

My Brazilian Doctor is  part of SEHTA (Science and Engineering Health Technologies Alliance), a global network based in the UK of over 1,400 members dedicated to advancing healthcare innovation. As a member of SEHTA, we are committed to leveraging their support and proven track record to accelerate the development of innovative healthcare solutions. This partnership reinforces our mission to deliver reliable healthcare services and improve patient outcomes worldwide.

Teleconsultation: the easiest way to Find a Doctor in Brazil

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